INDUSTRIAL DISPUTE MANAGEMENT

AN INDUSTRIAL DISPUTE CAN CRIPPLE OR EVEN DESTROY YOUR BUSINESS.

An industrial dispute can cripple or even destroy your business. Even if resolved, a poorly handled dispute can create lingering problems between management and staff. Adverse publicity from such a dispute can create a public relations nightmare for your organisation.

PLAN AHEAD TO REDUCE YOUR RISKS

Regardless of the size or structure of your organisation, if you employ staff, you need a comprehensive, practical and flexible Industrial Relations policy and contingency strategy.

Above and beyond the obvious human resources and PR issues, your strategy should include security, crisis management, quality management and business continuity. Ideally your plan should encompass a realistic set of options, contingencies and solutions for all possible situations.

HOW CPA CAN HELP

Corporate Protection Australia’s involvement with Industrial Dispute Management began in 1997 with the lead up to and the successful conclusion of the QLD sector of the Patrick/M.U.A waterfront dispute.

Since that time key team members of CPA, have managed the security operations of most other major industrial disputes in Australia.

  • BHP Billiton QLD coal dispute
  • BHP Billiton’s Port Kembla and Port Headland Steel operations
  • Boodari Iron Ore
  • Amcor Ltd
  • Rio Tinto’s Hunter Valley operations and Port Headland Salt mines
  • P&H Mine Pro Hunter Valley Operations
  • CMG Meat Works Rockhampton
  • Xstrata Coal Bowen Basin
  • James Hardie
  • Anglo Coal

CPA works with your legal and public relations team as well as the police to tailor a comprehensive strategy to manage such risks effectively. This includes a set of proactive policies to mitigate the likelihood of such incidents from occurring and a range of tactics to respond effectively if hostile industrial relations occurs.

CPA offers a range of solutions to help you plan for, deal with and recover from industrial disputes. Our consultants come from a variety of relevant backgrounds:

  • Law
  • Business management
  • Human Resources
  • Public Relations
  • Engineering
  • Finance
  • Logistics
  • Military
  • Law Enforcement

Forewarned is forearmed! Our experienced consultants can help you identify risks across your entire organisation. This can greatly reduce your exposure to such risks.

OUR INDUSTRIAL DISPUTE MANAGEMENT SERVICES

We offer the following services:

  • Preventative Assessment and Planning
  • We’ll identify and evaluate your organisations critical operations and key assets
  • On site security audit – identifying existing security procedures
  • Identify potential threats and the resulting risks – including potential weaknesses caused by human factors in your existing infrastructure, policies and procedures
  • Prioritise security measures
  • Contingency Planning: We will audit your existing industrial dispute management plan and work side by side with your legal team and staff, develop robust crisis management and business continuity procedures.
  • Vulnerability and Security Audit: We will conduct vulnerability and security audits on operations, management, staff and external operational partners (suppliers, vendors, sub contractors etc.)
  • Security Awareness and Detection Training: We prepare a practical checklist to ensure your staff are aware and alert to all potential threats and risks. The best policies and procedures are only as effective as their implementation and operation.
  • PR and Media Management: We provide expert consultation in managing publicity and dealing with press and other media.
  • Products: Researching and specifying ‘hard’ and ‘soft’ products to augment crisis management planning.
  • Immediate Response Delivery: We can deputise a hand-picked Immediate Response Team to work with your management and external agencies.
  • Security Support: We also offer trained operational security personnel, who can be placed on-site or at your control office to monitor and/or conduct direct security operations.
  • Post Incident Management: We follow up with an extensive Post-Incident Debriefing. This includes a review of Incident Management Planning and Procedures. We also provide Post-Incident Recovery services.

To talk with an industrial dispute management specialist, please email administrator@cpasecurity.com, or call our offices on 1300 669 144.